Ethical Codes

The code of ethics is a set of structured values and commitments related to the company’s business and employee ethics, which become the norms and standard of behavior in carrying out company activities. With the existence of this code, all parties with roles in the company's business are expected to have the same goals and achievements related to ethics. 

One of the benefits of having ethical codes is to create an honest, ethical, professional and open work environment, thereby increasing work effectiveness and productivity which positively impact employee welfare. With the existence of set values and norms in ethical codes, the company can grow in a healthy, controlled and sustainable manner, by carrying out obligations and complying with existing laws and regulations. Ethical codes are also expected to improve good corporate governance, which can enhance the company's reputation to stakeholders, thereby increasing the trust of the community to invest in the company.

The following are the ethical codes held by the company:

1. Integrity

Always striving to promote business activities that are honest, reliable and transparent with commitment and responsibility in every decision and policy set.

2. Professionalism

Constantly applying dedication and maximum ability when working, allowing for solid results.

3. Teamwork

Building a work environment that promotes unity, support, trust, equality and respect for one another, despite different roles and job descriptions.

4. Client Focus

Continuously recognizing shareholders as main partners to mutually benefit and grow together while at the same time, providing responsiveness towards suggestions and criticisms from shareholders.

5. Confidentiality of Data and Information

Maintaining confidentiality of all data and information relating to company documents, in written, oral and/or electronic form, except:

  • Known public disclosure(s), not caused by management and/or employee errors;
  • Disclosure(s) to the management and/or employees by a third party who, as far as the management and/or employee's knowledge, does not violate confidentiality obligations and can be disclosed without limitations;
  • Disclosure(s) based on court decisions and/or other government bodies or statutory provisions; or
  • Disclosure(s) based on written permission(s) from the company


6. Compliance with Applicable Laws and Regulations

Good corporate governance implementation requires all management and/or employees to comply with all prevailing laws and regulations to company’s business, specifically regulations issued by Self Regulatory Organizations (SRO).

7. Conflict of Interest

All management and/or employees are obliged to act in the best interests of the company, and are not involved in transactions, activities and/or decision-making that have potential conflicts of interests that can result in the interruption of company business and can cause harm to the company.

8. Anti-Corruption and Gratification

The Company prohibits all management and/or employees from engaging in all activities in the form of bribery, gratuities and the like, either directly or indirectly, in any form, in any position, and with any party. All of the actions described above are in violation of the laws of the Republic of Indonesia, which is contrary to the company's value to always attempt to comply with the applicable laws and regulations.

9. Reporting Unlawful Behavior

If the management and/or employees are aware of any deviant, unethical, illegal, and/or illegal behavior and/or actions that violate the law, any employee shall be oblige to immediately report the matter according to the policies set by the company.

10. Professional Relationship with Customers

The company always prioritizes the best service for customers, while always prioritizing professional, fair and transparent values. All directors and/or employees must maintain the confidentiality conveyed by customers, except as specified in the Data and Information Confidentiality Code.

11. Relationships Among Employees

Relations among employees must be based on professional attitude and mutual respect. This is to avoid unhealthy competition among colleagues and among superiors and subordinates.

12. Relationship with Regulators

Management and/or employees are required to establish good relations with regulators, which one of them is complying with rules and regulations issued by the authorities.

13. Documentation of Company Data

Management and/or employees are required to comply with Standard Operating Procedures (SOPs) relating to documentation and maintenance of documents and/or records under their responsibility.