As the CPO industry relies heavily on human capital, players in the industry often face the challenge of high employee turnover rates, resulting in increased costs. NSSS, addresses this issue by providing excellent housing facilities for its employees and their families at the plant and plantation sites. Along with providing well-maintained housing clusters, the company also provides daycare services for their employees' children, facilitating its employees to be able to work full time at the plantation and mills. Such facilities contribute to NSSS' ability to maintain a low employee turnover ratio and ensure high productivity among its workforce.